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Help / Attendees

Use your ticket at the door

Present your ticket and keep its entry code private.

Implemented · rollout dependentContent reviewed
Before you begin

Entry decisions depend on the event’s current ticket state and authorized staff checks.

At the event

  1. Open the correct event ticket from your ticket email or My tickets.
  2. Show the QR code to entry staff. If scanning is difficult, staff can use the ticket code.
  3. Wait for staff to confirm the result before treating the ticket as checked in.

Keep your ticket private

Do not publish or share a screenshot containing your ticket code. A ticket code is an entry credential, not a public booking reference.

If staff see a problem

Ask staff to check that they selected the correct event. An already-used or unrecognized ticket needs staff review; refreshing your screen does not resolve it.

This manual covers implemented web features and clearly marked future work. Production availability depends on rollout and your permissions. About status and legal documents.